Privacy Policy

This privacy policy describes how GlutenFreeMarket.ae collects, uses, and shares personal information of users of our website, GlutenFreeMarket.ae. By using the website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

  • Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, and shipping address when you register an account, place an order, subscribe to our newsletter, or contact us.
  • Payment Information: When you make a purchase, we collect payment information, such as credit card details, through our secure payment processors. We do not store your credit card details on our servers.
  • Log Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files stored on your device that help us improve your experience and personalize content.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services.
  • To process and fulfill your orders.
  • To communicate with you about your orders, account, and our services.
  • To personalize your experience on our website.
  • To send you newsletters, marketing communications, and promotional offers (you can opt-out at any time).
  • To analyze website usage and improve our services.
  • To detect, prevent, and address technical issues and security threats.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your personal information with:

  • Vendors: We share your information with the vendors from whom you purchase products or services to fulfill your orders and provide customer support.
  • Service Providers: We use third-party service providers to assist us with payment processing, shipping, marketing, data analytics, and other services. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using secure server and encryption technologies.
  • Limiting access to personal information to authorized personnel.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [insert contact information]. We may require you to verify your identity before processing your request.

6. Cookies

We use cookies to enhance your experience on our website. You can control cookies through your browser settings. Most browsers allow you to refuse to accept cookies, and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.

8. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

10. Contact Information

If you have any questions about this privacy policy, please contact us at [insert contact information].